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Tip for consumers:Look at other website’s reviews, especially Better Business Bureau’s. I likely won't see my refund until 2019! The teacher who died just after Christmas. I am temped to go with 7 as similar style to old shoeI am usually a UK 5, Meant to say...when looking to order they are in UK sizes and I am definitely not a 7/8 [hmmm]. Never again. I am a size … This is page 1 of 1 (This thread has 4 messages.). Have ordered from here a few times and was only disappointed once due to them sending me the wrong size. A sleek, career-chic silhouette, Nine West's plus size sheath dress is an instant, go-to classic. Reviews. Rating Summmary: 8. NINE WEST IS SCAMMING their customers!!!!! At the outlet stores you can get most shoes at a big discount. They follow the trends, but offer plenty of classic fallbacks. I wear a size … So, I returned to their brand this year to buy 2 pairs of heels during their Black Friday sale. I'll never order anything from NineWest.com. Products used:1 pair of heels out of 9 pairs of shoes total.. Gain trust and grow your business with customer reviews. Nine West ranks 368 of 2004 in Footwear and Clothing category. I have found the sizing to be consistent over the years. Rating Summmary: 70. not where they deny the return in order for them to make extra money. Read all 56 reviews for Nine West shoes. I just called again and I'm now waiting for a manager to return my call by tomorrow and send me an email with a refund for my missing shoes. I was going to be out of town for the Christmas holiday and had the boots shipped to my sister's based on that information. NO EXCHANGES. I placed an order … I have never received such poor customer service in my life as I have from Nine West. Faux leather, faux suede, faux shearling upper; … I've had so many issues with their merchandise, returns & refund process, website, and customer service in these last 2 months that I don't even have the energy to rehash them all. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Nine West has a consumer rating of 2.44 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. Shop Nine West Plus Size Crepe Skirt online at Macys.com. I decided to return some of them because I didn't like them as much once I had the chance to try them on, which is the main reason I hate shopping online in the first place. No big deal, Im a reasonable person and I know that orders can get mixed up and misplaced. 70 total reviews. Stay safe with our COVID-19 guide. I hardly ever write reviews. To comment on this thread you need to create a Mumsnet account. This is unacceptable! Review Summary; Customer Reviews Nine West Mana Stiletto Heel SandalWrite a Review. With a name like Nine West, you can expect Nine West shoes to be different or not your ordinary type of shoe. The shoe is beautiful, but this year's shoe seems to be about a 1/4 of a size bigger than the ones I … I ordered a pair of boots as a Christmas present on Tuesday, December 18th. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I used to work for shoe studio while at uni and they are American sizes. I received emails from their customer service department asking me for more information when my order details were attached to the emails, they didn't call me back in the "24-48 hours" that they stated they would, and they even emailed me to fill out a customer survey review about their service without ever answering my concerns and/or locating my missing pair of shoes. I don't trust them to handle my orders properly, nor to care or give quality customer service. Find helpful customer reviews and review ratings for NINE WEST Women's Plus Size 2 Button Stretch Suit Jacket, Black, 22W at Amazon.com. How was it that no one knew the status of 1 pair of shoes? After one walk, the lining falls of, it is such a poor material. I've bought a couple of pairs of Nine West shoes online recently and I am normally a size 8. Rating Summmary: 11. I was pretty amazed at their piss poor level of service and had to ask myself if anyone even worked at NineWest.com???? I'm also a fan of Nine West. Don't waste your time, unless you actually like making your life harder and throwing your $$ down the drain on restocking fees or cheap, defective shoes. BOOT FEATURES. Two weeks later i requested a return slip by the time they got back to me the 21 days had passed. I couldnt believe the level of incompetence and inefficiency in their online customer service. Consumers complaining about Nine West most frequently mention customer service and return label problems. Shop shoes at the Nine West official site. They seem to always have a promotion going as well as free shipping most of the time. How to help my partner with his dirty nappy aversion? Shop Nine West Plus Size Split-Neck Top online at Macys.com. I'm extremely disappointed that at a successful company such as Nine West could be so deficient in their online customer service department. I found myself repeating my story every time I called. To find more information about reviews and trust on Sitejabber.com please visit. I've been mostly satisfied. Nine West is a beloved brand across generations of women. Read honest and unbiased product reviews from our users. During checkout, it gave various shipping options and it stated that ground shipping was 3-5 business days to the address that I had entered. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Not good. Nine West ranks 214th among Shoes sites. I do not intend to shop with Nine West or purchase any Nine West products every again after this SECOND unacceptable resolution, so a gift card that was offered to me will not suffice. Eventually they opened a help ticket for me and said I would receive a response within 24 hours. So it looks like we're being prepared for children not to go back until after Easter. I received confirmation that their carrier picked it up right away. Someone has posted a tiny bag of white powder through our letterbox! Find helpful customer reviews and review ratings for Nine West Blossoming Satchel Black One Size at Amazon.com. I purchased the Mana ankle strap leather sandal during their after Thanksgiving sale. I almost felt like I was doing their job all I needed was access to their warehouse to find my shoes! I've called every other week this whole time and they continued to tell me "it's at our warehouse and you'll receive a refund within 10-15 business days." My feet are a bit wide, so that is usually the right … This is my favorite shoes site. That's nearly 4 months total! Check out our latest Nine West shoe sale. I ordered a Christmas gift & gave it. Prom season is here, and you deserve to look and feel amazing for your big party! Also they are big fitting and I would always get a uk 5 when I'm usually a uk 6. I am just about to order a pair of Nine West shoes and I have checked the 2 pairs I have for size and one is a 7W and one a 8W...the 8 is a strappy sandle and the 7 is a closed heel and toe...Now I am unsure which to order....how does their sizing work? The box continued to sit at their warehouse with no movement week after week after week. They will not offer an exchange or a refund. I just purchased shoes for my daughter and when they arrived to the house on the packaging slip in huge letters I see FINAL SALE.NO REFUNDS. Dress for the big meeting in Nine West's sleek plus size crepe skirt featuring a classic fit and above-the-knee style. Completely unacceptable! Original review: I recall purchasing Nine West shoes in the past and enjoying the fit and style. We use cookies for analytics, personalization, and ads. Claim your listing for free to respond to reviews, update your profile and manage your listing. They are extremely comfortable and so beautiful at the same time. Nine West (Footwear): 1.9 out of 5 stars from 64 genuine reviews on Australia's largest opinion site ProductReview.com.au. Nine West has a consumer rating of 2.44 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. We’re in this together! After writing to their customer service I got a reply - that it was an item of a pre-order (was said NOWHERE … I have spent over $400 with Nine West in the last month, for this to be the second time I've been inconvenienced and it was not my fault! They do great homages to much more expensive bags. I could have easily had them shipped to my home if they would have stated the correct shipping information up front. You'll demand attention with these Ivani combat boots by Nine West. The issue started with the 1st shipment when I received an email from NineWest.com stating that I'll be receiving 2 pairs of shoes, however I didn't and instead I only received 1 pair of shoes. HTH. They only offer gift card! Ive actually loved the Nine West brand for years and have bought a lot of their shoes from other vendors but Ill definitely start exploring and looking for another brand. Nine West Plus Size Ruched-Knot Keyhole Top Limited-Time Special I cant believe how horrible customer service is! I called back again today and was told the box is FINALLY in transit from their warehouse to their returns processing center, but that it would take 6-8 MORE WEEKS before I saw my money! I've been a Nine West customer for years and was disappointed when they closed down their physical stores, but since I love their product so much, I bought a few hundred dollars worth of shoes from Nine West's website. Nice place to shop! I had to pay out of pocket for the last order I received because I was given the incorrect return information, now this?! Read what Mumsnetters thought of Cicaplast B5 repairing balm, Share your tips for keeping your children’s skin comfortable through the winter months, Your questions on breast, bottle and mixed feeding answered, Talk widget showing discussions of the day & trending threads, Subscribe to Mumsnet emails direct to your inbox. True to size - I'm typically a 10/10.5 in Nine West … does this company really allow exchanges or returns? To use this feature subscribe to Mumsnet Premium - get first access to new features see fewer ads, and support Mumsnet. I received my item and saw that one of the sandal was damaged, the leather was creased so I called customer service and asked if I can exchange for another pair. I'd say the size … Nine west clothing size chart caska nine west niomi embossed bootie nine west jeans lucy roll sleeve nine west brock espadrille sandalNine West Clothing Size Chart CaskaNine West Clothing Size Chart CaskaNine West Clothing Size Chart CaskaSizeSizeNine West Flax Pump Nordstrom RackDream Adventures SNine West Skinny Leg Stretch Pants Reviews LeggingsWomen S Size … The name comes from its 9 West 57th Street location in New York … Nine West … I've attached photos of my most recent (and final) purchase from them. This bag has all the details the you'd find in a bag purchased from a high-end department store at a mere fraction of the price. Their styles are new and classic at the same time. Find helpful customer reviews and review ratings for Nine West Me Time Cashmere One Size at Amazon.com. Enjoy free shipping and easy returns every day at Kohl's. I will never purchase anything from Nine West again. Soooo comfy - the web site is a bit pricey though. Great offers at this site! I take one size in flats (7) and one size in heels (7.5). 8 total reviews. The representative stated that they do not do exchanges but I can get a refund and repurchase. model height is 5'10" and she is wearing a size 1X Find great deals on Women's Nine West Clothing at Kohl's today! Read honest and unbiased product reviews from our users. All I wanted to know was if my missing shoes were either located or in transit as their automated tracking link kept sending me an error page which they admitted wasnt working. I never received a response. Read honest and unbiased product reviews from our users. 7 is uk 5 and 8 uk 6 etc unless they've changed in last few years. Find helpful customer reviews and review ratings for NINE WEST Women's Plus Size Stretch Crepe Trouser Pant, Black, 14W at Amazon.com. I love Nine West brand.They have a great variety and styles,and so comfortable.I've been a custom..., I personally think Nine West shoes are comfy and … I've ordered 9 pairs of shoes and returned all but 1 cute, but nevertheless uncomfortable pair. Love love love their shoes. Save the headache from dealing with their online department! It has been 6 days of silence since I placed the order. Popular reviews: Pushchairs ... Nine West Sizing … Nine West was first mentioned on PissedConsumer on Jul 27, 2008 and since then this brand received 150 reviews. Poised to be your new workday favorite, this plus size top by Nine West is perfect with smart pants or tucked into a pencil skirt. Review Summary; Customer Reviews Nine West Nacoby Riding BootWrite a Review. Nine West Shoe Size Chart. Consumers complaining about Nine West most frequently mention customer service and return label problems. I'll never shop at Nine West's online store again. I was able to speak to a very pleasant woman who explained the procedure for returning at their expense and received my reorder promptly. Shop Nine West Plus Size Classic Sheath Dress online at Macys.com. Nine West Jessa Smoking Flat; Review Summary; Customer Reviews Nine West Jessa Smoking FlatWrite a Review. Learn how to stay safe during COVID-19 in our new guide: We are in the 21st century where everything is electronic, scanned, theres always a trail somewhere follow it! This is my second "batch"of Nine West Tatiana shoes, I purchased 2 pairs in different colors back in 2014. They don't offer a refund. Thank you. They were uncomfortable. Back pull tab for easy slip on/off; Block heel; BOOT CONSTRUCTION. i have wide feet and i often don't know if the shoe is going to fit me so i need an easy exchange program. I am so sick of shopping at zappos due to their numerous problems. I'm an avid online shopper and I've never experienced such poor, unknowledgeable, and unprofessional customer service in online shopping. I love the high quality this company offers, and the variation of styles, sadly, even with their premium price they dont often carry my large size 11 :/. Note to Nine West: dont say or reply in your emails that youll get back to your customers within 24-48 hours if youre not going to keep your word! Bought a pair of Nine west sandals and it is so crappy. But here I sit on November 7, nearly a month and a half later, with NO REFUND! 11 total reviews. Approx. However, I thought I could trust a company with such a big name. My wanted boots were waiting for me at ninewest :). Whether you are attending prom for the first... We’re in this together! Do not use this company. Ii got a pair of shoes and they were slipping off my heel because of it. The 1st shipment contained 1 pair of shoes and the 2nd shipment which I received a few days later contained 3 pairs of shoes. View the latest selection of women's shoes, dress shoes, sandals, career shoes, casual shoes, boots and more. If I do purchase Nine West shoes I'll only do so at a store. However my headache started when I started emailing and calling NineWest.com for a week without any answers. I have purchased several 9W shoes. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. The color I purchased is a dusty rose/mauve that works as a neutral. Review Breakdown: 62 % 5 Rated 5 stars out of 5. I go 1/2 size up in Nine West heels. Read honest and unbiased product reviews from our users. Please stop putting those white sticks (any color) in the shoes to hold paper in the toe area & the back of the strap. However, if you attempt to return a pair, especially during Covid-19... BEWARE! Something else needs to be done! By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I asked if I'll be honored the original purchased that I got them for and she stated no. I am thoroughly DONE with this company and will never purchase from them again. I shipped my return using their return label on September 27. I had to send back the 8s and get 7s instead (there were strappy sandals). She said that's the drawback that they don't honor the sale price. Do they not care about their job nor do they not know how to read and understand their own system? Review Breakdown: 64 % 5 Rated 5 stars out of 5. Nine West is a beloved brand across generations of... Do they even work there or know what they're doing? Just look up any other website's reviews for them (Besides NineWest.com, because they don't publish any negative reviews) and take my word for it. Every day I became more disappointed and frustrated to the lack of knowledge from the NineWest.com customer service department. Nine West's plus size top is softly shaped for added coverage with a classic V-neckline and long sleeves. I ordered 5 pairs of shoes from NineWest.com and the order, or most of it came in 2 shipments. Status of 1 ( this thread you need to create a Mumsnet..: 62 % 5 Rated 5 stars out of 5 to our Terms of service and return label September. Color i purchased the Mana ankle strap leather sandal during their after Thanksgiving sale n't see refund. The Mana ankle strap leather sandal during their after Thanksgiving sale job do! Slip by the time photos of my most recent ( and final ) purchase them. 2.44 stars from 64 genuine reviews on Australia 's largest opinion site.... Bootwrite a review i will never purchase from them the procedure for returning at their warehouse to find my!. And long sleeves never shop at Nine West heels every time i called their numerous.! Of boots as a Christmas present on Tuesday, December 18th have never received such poor service... 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