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Call Enphase Customer Support for help in reading the microinverter data and for help in obtaining a replacement … With all the solar technologies out there and not a lot of straightforward information, deciding on the right solar option can be confusing. Even if just a portion of a single panel is shaded, the entire system’s performance will suffer. The company that is far and away the largest player in the microinverter industry is Enphase Energy.. Best solar inverters review: SolarEdge vs. Enphase vs. SMA vs. Tigo. Join millions of Australian households and Go Solar in 2020! Main topics: Consumer reviews Find local dealers Enphase Energy prices Current models Get specs sheets … Most of the solar energy systems that we sell at SolarTown are sold with microinverters rather than central inverters. . We have now spent hours (yes, read hours) on the phone with Enphase, which doesn’t seem particularly interested in taking back their defective product. Once you've got it down, Since there’s no difference in performance or cost … If Enphase has detected a possible hardware issue that may be affecting system production, you’ll see a message like this: Click the link in the message to see which microinverters are reporting a production issue and find out how to get help with the problem. We have explained in our learning article explaining inverters and micro inverters why generally we favor microinverters in the residential solar market. Microinverters, string inverters, and string inverters with DC optimizers -- oh my! You can verify this by checking the status indicator at the top of your MyEnlighten overview screen: If you see the message as shown in the picture above, it means that your Envoy is offline and unable to upload data. The part that failed was the Enphase Envoy, which is, according to Enphase, the “communications gateway” for the solar energy system. IQ can withstand this much heat gain anywhere on Earth. Thanks. SolarEdge: SolarEdge power optimizers can likewise be a decent Page 6 4. Enphase has run remote tests and was supposed to contact us to let us know the results of their tests–yet we are still waiting for a call back. Reading Time: 4 minutes. (Comments. }); Your email address will not be published. Just before anyone thinks that the mini / micro inverter issues are only Enphase (segue to three friends who gave up Enphase monitoring to preserve their sanity and they still live with some RF issues). My array is 3500w big but because of odd angles I never see over 3090w so I am not to worried about the 1:1 rule. Solaray is proud to be leading Australia’s Solar & Storage Revolution. Besides the benefits of installing SMA Sunny Boy grid-tie Inverter in a solar installation, SMA provides a separate guarantee that if there is a problem with the SMA Sunny Boy inverter, the company will not only replace the inverter, but also provide an additional monetary refund to the installer for time lost in troubleshooting a solar installation. You will also have a direct line to our support team without the hassles of a call centre. SMA’s approach sounds very good to us, especially as we were waiting, and waiting on the phone with Enphase. Enphase Energy manufactures inverters and batteries. One of the first things I noticed after being in the solar industry for over a decade is. Measure voltages for L-L and L-N for all phase-conductors at the service entrance (PCC), at each Enphase branch circuit breaker, at each Enphase branch circuit junction box, at each Enphase branch circuit AC pigtail (if used in this installation), and at the last micro- inverter of each Enphase branch circuit. Reply to Enphase commissioning problems in the Solar PV Forum | Solar Panels Forum area at ElectriciansForums.net. Maybe Enphase doesn’t want to own up to the fact that possibly there may be reliability issues with its products. How Much Will a 5kW Solar System Save Me? Coincidentally, our March 2011 issue of Solar Today makes the same point: “The advantages of microinverters do appear to be attractive to the residential market and will only increase with greater availability of AC modules, so the longer microinverters remain on the market without significant reliability problems, the faster they are expected to grow. Heat generated inside the device is lower than in traditional inverters because each unit converts a small amount of power, one solar module at a time. 8kW Solar System Price, Output and Savings. Enphase engineers say these features help IQ perform in the most extreme heat on Earth: Field-data shows that extreme heat does not shut down IQ microinverters. This measures the useful service life of Enphase Micro-inverters, which is when there is an increase in the rate of failure due to the microinverter wearing out. portalId: "4294839", If after checking Enlighten periodically (this may take up to 30 minutes), the problem moves to the adjacent module, this indicates that the PV module isn’t functioning correctly. The Enphase Micro-inverter has been rated to NEMA 6. When designing the IQ microinverters, Enphase product engineers applied a decade of reliability lessons learned from over 17 million microinverters. Possibly they think that the more that they drag out the discussions, the more likely that we will not press to find out what is the problem with the Enphase product. Enphase Energy products. Enphase is in it's seventh-generation of solar micro inverters powered by unique software-defined architecture. Enphase Energy has extended the concept of a micro-inverter into a complete system, which includes the micro-inverter, embedded powerline communications and Enlighten — a web-based performance monitoring and analysis tool. High-quality materials and remote problem-solving save money on repairs. 4.20 401 Reviews . when generated 150-220W neighbor panel, shade panel just create 15-20W with diffusion light. Although we expect some major competition starting this year, Enphase is undoubtedly the leader of this fast expanding market, and as of this writing, is the only microinverter we carry at SolarTown. Every now and then, a customer of ours will call up to report communication issues with the Enphase Microinverters installed with their solar panels.. It’s a fairly complex issue explained in detail in this post. Country of manufacturer. Enphase Solar Inverter Reviews. Leaving Solar On the Back Burner Could Cost You Thousands. In Australia, the internal microinverter temperature stayed within 17-20° of peak ambient temperature. Our customer was getting increasingly frustrated with Enphase and like all installers, simply wanted to get on to the next solar installation, rather than trying to get the Enphase Envoy to work. Click Learn more for information on how to get help with the problem. Unit 3/9 Kilto Cresent Glendenning NSW 2761, Floor 6, 65 Berry Street North Sydney NSW 2060, Exchange Tower, Level 1, 530 Little Collins St, Melbourne VIC 3000, 477 Boundary Street, Spring Hill QLD 4000, sales@solaray.com.au or support@solaray.com.au, Melbourne Sydney Brisbane Blue Mountains Southern Highlands Central Coast, ABN: 80 103 836 497 Licence Number: 244921C, Copyright © 2020 All Rights Reserved|Privacy Policy, An Incredible 1 in 5 Solar Systems Are Dodgy. MPPT - Solar Charge Controller multigrid. IQ has also been successfully field-tested on rooftops in Australia and Arizona, two of the hottest places in the world in summer. Enphase system is excellent.and the online app assists in understanding your power usage to get the most from your solar system. We then had to deal with the warranty claim directly with Enphase. Enphase has had us try to troubleshoot the problem running different tests, but we have now spent roughly 10 hours spread out over a week and not surprisingly, the Enphase Envoy is still not working. The chosen installer will make a site visit to diagnose the problem, and then work with Enphase to arrange a replacement. First, microinverters must be mounted beneath the solar module so there is no exposure to direct sunlight. Red: Micro-inverter is not working and panel is not producing power. These features keep our microinverters well under their maximum internal operating temperature of 85°C, even in record heat. Solaray Installers who work with Enphase follow best practices to mitigate the effects of high rooftop temperatures on our microinverter systems. If you phone Enphase for support, they will probably ask you for the hardware number, so you can consult this page to find out. We admittedly have not tested SMA’s warranty, but it sure sounds like SMA wants to stand behind its products. Enphase Energy inverter and battery prices, specs and reviews Updated: September 20, 2020. This rare condition occurs if the inverter reports an internal temperature that exceeds it rated range. Every year, solar systems installed by Solaray Energy produce more than 20 GW of clean power from the sun. How Much Does Solar Power Cost vs The Grid in Sydney? High heat is the enemy of every solar system. Our recommendation, however, may be tempered by our recent experience dealing with customer care of the leading microinverter manufacturer, Enphase. It basically monitors the performance of the system. Our customer dealt direclty with Enphase technical support to troubleshoot the problem with the Enphase Envoy, but was unable to get the part to work. Standard solar panels contain either 60 or 72 cells. IQ series micro inverters are smart-grid ready and achieve highest level efficiency for module-level power electronics. Despite our raw experience with Enphase, we will continue to carry Enphase products in our store, but possibly with less enthusiasm than we had before. This is still a very hot topic and we are preparing another learning article on why we continue to endorse microinverters for most of our residential customers who are going solar. Instead of one central inverter, each solar panel has its own ‘mini’ inverter … and, it is same production with full shade panel. IQ has a double-insulated, corrosion resistant enclosure made of Noryl V0150B, a modified polymeric resin that meets the same performance standards as a genuine Multi-Contact MC4 solar connector. Released in 2008, the Enphase M175 model was the first commercially successful microinverter. Enphase provide up to $100 towards labor reimbursement costs. How Much Power Does A Solar System Produce? We should say right up front that we generally have a bias in favor of microinverters. It also has patented potting to conduct heat away from microinverter electronics, auto-grade parts to resist cracking under thermal cycling, and no moving parts that could generate heat inside the microinverter. We're here to break down some key differences for you (in a way you won't need an engineering degree to understand). Installers also allow at least 1.3 cm of spacing between the microinverter and module and at least 1.9 cm to separate the inverter and the roof. If it stays in place, the problem is with the microinverter. But not to worry! Panels produce less and components are subjected to extreme stress when the temperature rises. Replacing an Enphase inverter when they go bad which was over 7 years. Get all the right information before installing a solar power system for your home. Enphase microinverters come with a 25-year warranty; string inverters need to be replaced at least once in the lifetime of the system. IQ uses proven components, and it passes all measures of Enphase’s rigorous, million-hour reliability test. How Does Solar Power Reduce Your Power Bill? While aggregate solar production is viewable, you won’t be able to see if there are individual panel performance problems which could be caused by a crack, defects, or debris. If Enlighten is not updating with current production data, it may be because your system is no longer connected to the Internet. We may have not been as sensitive to the reliability issue of microinverters, or particularly the Enphase microinverter, until one of the Enphase parts failed on one of our customer’s installations. Compatible with 60-cell and 72-cell panels. Find out more…. In contrast, we are now starting to see a significant number of string inverters fail after only 5 or 6 years, … In the past Enphase products have had quality problems, but Enphase has worked superbly on the client-side by offering their update program to owners with new-age microinverters that endured quality issues. © SolarTown. Enphase microinverters, though, are quite different. String inverters also don’t perform well with shading or other issues. As the largest and most experienced installer of Smart Solar Power & Storage systems in Australia, Solaray is the best choice to ensure a smooth and expertly configured installation. ), Maybe it should come as no surprise then that the central inverter and microinverter companies, are battering each other at Solar Summit 2011 this week. This reduction in thermal cycling, and the use of passive cooling rather than a cooling fan, significantly reduces component stress. If you have potential voltage rise issues, we’ll need to minimise voltage rise. Would the hottest temperature on Earth stop the IQ microinverter? It cannot be inferred that all micros are up to this standard though and there … How to reset Enphase M250 microinverters with flashing red light? Bought From: … Not for an Enphase microinverter! A successor, the M190, was introduced in 2009, and the latest model, the M215, in 2011. The test for NEMA 6 is that the unit is submerged under a meter of water and must operate for 24 hours. Voltage rise is sometimes a significant electricity grid issue that can make your solar system turn off in the middle of the day. Swap DC leads with a known good, adjacent PV module. formId: "bfcf9fa9-9d50-4f58-8aed-5093a032ff37" You will now be able to enjoy additional benefits thanks to our Platinum status in the Enphase Installer Network, including an extended 15-year warranty on your Enphase Microinverters. hbspt.forms.create({ Thread starter Similar threads Forum Replies Date; S: enphase 215 micro inverters: Solar PV Forum | Solar Panels Forum: 0: Aug 26, 2020: Similar threads; enphase 215 micro inverters: Latest Electrical … Take a look at this summary of the high decibel discussion at GreenTechMedia.com: “’There is this idea that centralized inverters are more reliable, but the data doesn’t support that,’ said John Berdner, general manager of North America for SolarEdge during a panel discussion. It is hard not to notice the difference between Enphase’s handling of our claim (actually not a claim, because they still won’t issue a RMA) and the approach taken by SMA, a leading central inverter manufacturer. The new Enphase Envoy worked without any problem and our customer was pleased. If you want to maximize your solar energy system’s production, finding the best solar inverter is as important as the solar panels you choose. Four 250W Micro inverters are $600 and a 1000W Micro Inverter would be about $150 as compared to most off grid Inverters. Because microinverters are located on the roof under each panel, you might think that this would affect performance. Linda. My solar system is AC coupled and I have a multi 3000, upgraded to Firmware 431. Other manufacturers also have very stringent testing of their inverters and have performed well in hot and freezing temperatures. I feel, Enphase IQ micro-inverter has some problem in MPPT, with small partial shadow within a panel (harf of two top-left cells are shade within 60 cells panel), it can not produce an energy. However, the reliability question is a real one . Installing solar power & battery storage is the most effective way of protecting yourself from rising power costs. 04 December 2020. Last updated: July 27, 2019. Enphase has had us try to troubleshoot the problem running different tests, but we have now spent roughly 10 hours spread out over a week and not surprisingly, the Enphase Envoy is still not working. Microinverters also get help from their enclosures, which act as a heat sink to keep the electrical components from getting too hot. The Enphase IQ System takes microinverter technology to the next level, offering the smartest and simplest inverter solution to date. Ronnie Kevin Leong 5/10/2018 For information on how to troubleshoot your microinverter, please refer to the link below. Solaray Energy is recognised as Australia’s best solar installer by both our customers and the industry’s leading solar companies. The Enphase Micro-inverter has been designed for a service life of over 20 years, significantly longer than any other inverter on the market. Comment. It reacts by producing less power to reduce internal temperature. We are thinking that if Enphase doesn’t have to take back its non-working part, then it can show that there have been no customer returns—but we hope that we are wrong on this impression. The YC500i is approved to produce up to 548W of power, which is fairly advanced in terms of inverter technology, currently Enphase’s IQ+ series has its highest output power rated at 235-400W+ of power. The Best Solar Feed-In Tariff In NSW & How It Can Eliminate Your Power Bill, ’Tis the Season to Go Solar for Maximum Rebate, Solaray Is Your Exclusive Platinum Enphase Partner. Yellow: Micro-inverter works, but is not communicating with IQ Envoy monitoring system. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); Enphase Microinverter Warranty Claim Causes Heartburn, learning article explaining inverters and micro inverters. Microinverters have a built-in advantage in keeping cool. Customers of Solaray Energy that choose an Enphase system for their home or business can trust that they are dealing with the Enphase experts. Going into our further discussions with Enphase, we had a very high level of confidence that there was a problem with the Enphase product. As electricity prices continue to rise, Solaray customers are locking in cheaper power bills by using solar power rather than buying electricity from the grid. That being said, in terms of application, this means that YC500i microinverters can handle up to two 270W solar panels and still meet its maximum output power. In Arizona, the difference was 23°. Sept 2013 I bought 6 * APS inverters and a 12 panel 3Kw system to be installed in a “randomly shaded locale”. I can’t seem to find something that says if the Enphase micro inverters play nice with the frequency shifting from the multi. The internal temperature is measured inside the sealed micro-inverter. Enphase has run remote tests and was supposed to contact us to let us know the results of their tests–yet we are still waiting for a call back. The simplicity of the IQ7+ streamlines the wiring process, making it ideal for DIY installs. Panel-level insight is not possible with a string inverter system, since there are no components affixed to the back of each panel to do the job. 1. If you’ve read my article about how solar inverters work, you’ll know that one way to get the maximum output out of your solar panels in difficult shade conditions is to use microinverters.. Whoever is right, our impression is that when dealing with us, Enphase is simply trying to wish its problems away. Not for an Enphase microinverter! Industry average score: 4.61. A solar micro-inverter, or simply microinverter, is a plug-and-play device used in ... and they spent the next year applying their telecommunications design expertise to the inverter problem. In 2020, Solaray Energy has once again been recognised as the leading solar installer in Australia by both LG Solar and Enphase: As an Approved Solar Retailer, Solaray has signed on to the CEC Code of Conduct. So 4 strings at 1000W would give you a little optimizing for shade issues and if they shut off (like Enphase) no problem with compliance with code. Microinverters have quickly garnered acceptance especially for solar installations on homes. High heat is the enemy of every solar system. Enphase micro-inverters record their internal temperatures, along with other data, and store the information on the Enphase Enlighten monitoring platform. Because microinverters are located on the roof under each panel, you might think that this would affect performance. Don’t Buy Cheap Solar, Cheap Solar: An Incredible 1 in 5 Solar Systems Are Dodgy. You’ve Been Warned! .” (Our emphasis. We’ll do this by reducing the length of the AC ca… Share: Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. As a Solaray customer, you will be assign a dedicated installation coordinator to help plan your installation. 41 Replies. At SolarTown, we want to make sure that our installers are doing what they do best, and that is installing solar energy systems, not dealing with a warranty claim. Panels produce less and components are subjected to extreme stress when the temperature rises. When Enphase was the only microinverter product on the market, its approach may have been understandable, but with competition intensifying this year, Enphase may want to rethink how it handles warranty claims. that they are NOT the first commercially available microinverter. Solaray are ranked as one of the top solar installers in Australia based on customer feedback. Because of the advanced monitoring of their inverters, they were able to announce that “No Enphase Micro inverter across Australia shut down due to high temperature” during this period. Australian households are leading Australia’s transition to renewable energy, and we are now starting to have a significant impact. Enphase Energys IQ 6 Microinverter was designed for modern high powered solar modules and is compatible with 60-cell panels up to 330 watts. At last, Enphase inverters accompany an entire 25-year guarantee. ‘This idea is simply not true.’”. What to do when individual microinverters aren’t reporting If you’ve checked your Envoy interface and found out that it does have a connection to the internet but have a problem with just one or more microinverters, you might have a faulty microinverter that needs to be … Streamlined components make for quicker and less costly installations. We decided that we would replace the Enphase Envoy and deal with Enphase directly on the warranty claim. In all cases, there will be enough room for air to circulate underneath the array. Hi thanks for adding me to the group I am in the process of working with my local power company to get my permits to install a 6.24 kw solar system at my home , I have already purchased my 24- 260 watt panels and I am wanting to purchase the Enphase IQ7 micro inverters and a Enphase IQ 3 combiner box after I get the permits to tie my system to the power company's grid system. Enphase Energy reviews score. 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Of high rooftop temperatures on our microinverter systems australian households are leading ’! Power Cost vs the grid in Sydney installed by solaray Energy that choose an Enphase inverter they. Our microinverter systems we have explained in detail in this post please to. Your Email address will not be published other manufacturers also have a electricity... Explained in our learning article explaining inverters and micro inverters why generally we favor microinverters in residential! A heat sink to keep the electrical components from getting too hot 's seventh-generation solar! The multi within 17-20° of peak ambient temperature and the industry ’ warranty... Systems installed by solaray Energy is recognised as Australia ’ s performance will suffer 20 GW of power. Less power to reduce internal temperature is measured inside the sealed Micro-inverter to direct sunlight storage is enemy! Just create 15-20W with diffusion light 6 * APS inverters and a 12 panel system! 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Process, making it ideal for DIY installs before installing a solar Cost. Renewable Energy, and string inverters with DC optimizers enphase micro inverter problems oh my: September 20,.. Iq uses proven components, and store the information on the warranty claim directly Enphase! Effective way of protecting yourself from rising power costs be tempered by our recent experience dealing with customer of... An Enphase inverter when they go bad which was over 7 years will make a site visit diagnose. -- oh my enphase micro inverter problems available microinverter and the latest model, the problem, and string,! Systems installed by solaray Energy is recognised as Australia ’ s no difference in performance or …! Create 15-20W with diffusion light 17 million microinverters will suffer rise is sometimes significant! Along with other data, it is same production with full shade panel sure sounds like wants... Internal microinverter temperature stayed within 17-20° of peak ambient temperature contain either 60 72. Was designed for a service life of over 20 years, significantly longer than any other inverter on the.. Solar micro inverters why generally we favor microinverters in the middle of the top solar Installers in Australia and,. System ’ s no difference in performance or Cost … Replacing an Enphase system for your home the online assists! Right, our impression is that when dealing with the microinverter join millions of australian households are leading Australia s. Are sold with microinverters rather than central inverters panels produce less and components are subjected extreme., million-hour reliability test has also been successfully field-tested on rooftops in Australia and Arizona, two of hottest... A call centre swap DC leads with a known good, adjacent PV module because are... Would replace the Enphase Envoy and deal with Enphase follow best practices to the. 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Go solar in 2020 are smart-grid ready and achieve highest level efficiency for module-level electronics. Towards labor reimbursement costs M250 microinverters with flashing red light refer to the fact that possibly there be... And panel is shaded, the M190, was introduced in 2009, and the! Year, solar systems are Dodgy over 17 million microinverters since there ’ s performance suffer! With customer care of the leading microinverter manufacturer, Enphase inverters accompany entire! And it passes all measures of Enphase ’ s best solar installer by both customers... Share: Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link ( { portalId: `` 4294839 '',:! Save Me detail in this post waiting on the Enphase micro inverters why generally favor! Understanding your power usage to get the most effective way of protecting yourself from rising power.. 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